Manager in Training - Rockford

Job Summary

Manager in Training is responsible with helping Branch Manager in day to day operations. The position works closely with the Branch Manager in preparing and organizing the completion of daily work and the management of the Marketing Department in Rockford.

Manager in Training must have excellent management skills such as problem solving, communication, leadership, time management and team building. Every task contributes towards the overall goal of delivering a great service to our customers, by a well trained staff of lawn technicians in a timely and cost effective manner.

Position Overview

Provides quality and timely service to our customers through the recruitment, training and supervision of a team of Licensed Lawn Care Technicians. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations

Responsibilities and Duties

Responsibilities

• Ensures a safe workplace is provided for all employees by ongoing training and adherence to company policies

• Quality Control compliance to ensure service standards are met according to company policy

• Plan and conduct new hire and on-going training for lawn service personnel in customer service skills, technical skills, safety policies and procedures

• Effectively coach, train and develop future leaders within department

• Work with administration and management team to facilitate recruiting, interviewing and selecting the best talent that fits our company culture

• Daily, Weekly and Monthly tracking of all goals established in the Business Plan

• Manage progressive discipline and accountability standards consistent with company policy

• Conduct Performance Reviews

• Effectively partner with your peers as a resource to help in their goal achievements

• Conduct Daily and Weekly Production department meetings

• Conduct Pre/Post trip vehicle inspections

• Ensures current licensing is maintained by all department employees as required by company policy/State and/or Federal law

• Help Recruit and train Door Knockers for our Marketing Season

Knowledge, Skills and Abilities

• Excellent leadership skills in team building, selecting talent, training, mentoring, executing goals and developing future leaders

• Excellent time management skills

• Practical knowledge of lawn service industry and experience in developing and executing production plans

• Ability to communicate effectively at all levels of leadership and with front line staff

• Ability to have difficult conversations

• Great Self-Awareness

• Mechanical aptitude a plus, but not required

• Business process analysis skills

• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Education and Experience Requirements

• Have 1-2 or more years of related experience in lawn/horticulture/agronomy/lawn care services preferred, or an equivalent combination of education and experience

• Certificates, Licenses and registrations as required by federal and state law. Must possess, or obtain as a requirement.

• Valid, permanent driver's license from state of residence and a clean driving record per company standards are required.

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit or stand

• Walk on uneven surfaces or climb stairs for an extended period of time

• Use hands and arms to handle, feel or reach

• Speak and hear

• Use vision abilities for close, distance, color, peripheral, depth and focus

• Lift up to 50lbs independently

• Push and pull equipment

• Stoop, kneel, crouch or crawl

• Be subjected to outdoor weather conditions which may include cold, extreme heat or wet conditions

• Be subjected to exposure to animals and insects

• Be regularly exposed to chemicals using appropriate safety equipment

• Occasionally work near mechanical or moving parts

• We are an Equal Opportunity/Affirmative Action Employer-Minorities

We are an Equal Opportunity/Affirmative Action Employer-Minorities

Weed Man performs Pre-Employment Drug Screening, MVR and Background Check

Required license or certification:

• Driver's License

• Pesticide Licensing, as required by law

Job Type: Full-time

Salary: TBD

Experience:

• Management: 1-2+ years